Field Service Engineer – New England Based (Covering East Coast Territory)

Posted in Jobs Field Service Engineer – New England Based (Covering East Coast Territory)

We are seeking a Field Service Engineer to join a growing company who will be responsible for delivering exceptional service across a range of PCR-based Microfluidics & Mass Cytometry instruments. They will act as the main point of contact for any technical and service-related issues to support customers in their given territory. This exciting position offers frequent local and national travel covering the east coast territory with occasional international travel opportunities.

Key Responsibilities:

  • Install, maintain, and repair client instruments
  • Troubleshoot company products and software
  • Identify areas to improve company products and processes
  • Work on both a scheduled and sometimes unscheduled basis
  • Ability to routinely travel 80% of the time
  • Utilize company CRM database

Qualifications:

  • Bachelor of Science or Engineering Degree
  • 2 years of relevant industry or lab experience
  • Working knowledge of mechanical sub-systems
  • Strong communication skills
  • Experience working with laboratory capital equipment is a plus

The right candidate for this opportunity will be adaptable to a possible ever-changing schedule, enjoys technical problem solving, can work independently on regular basis and who is a team player.

For more details, please reach out or apply via our website. Please also reach with further questions to Patrick Panet-Raymond at ppanetraymond@symbioti.ca.

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