We are seeking an experienced Field Service Engineer who enjoys working on disruptive instrumentation, managing their own schedules (with advanced notice of travel) and being compensated competitively.
Due U.S. customer growth as well as recent instrument and software upgrades, this global Biotech is now positioned to offer repairs to their sequencing instrumentation rather than requiring customers to replace them. The needs of these customers are not just mechanical but also involve the electrical side, therefore a knowledge of sequencing, either from a scientific or engineering standpoint, is sought after in order to best assess problems.
Qualifications:
- Bachelor of Sciences or Engineering
- Successful Track Record of Field Service Engineer Experience
- Understands Mechanics of Sequencing Technology
- Electrical Engineering Experience is Desirable
Responsibilities:
- Installing instrumentation and software onsite and remotely
- Repairing and troubleshooting on instrumentation and systems
- Becoming the voice of the customer, providing feedback to commercial and R&D teams
- Training other FSE team members and customers
- Travelling when necessary to customer sites in East Region U.S. (Majority of travel is Local)
Perks:
- Take lead of your own visits with customers
- Given advance notice of travel (1 Week Minimum)
- Provided a company credit card to put down expenses upfront
- Guaranteed Car Allowance
- Qualified for Company and Individual Annual Bonus
- Complete Benefits, Healthcare, PTO, 401K Package
If you are interested in growing quickly with a smaller FSE team with the backing of a larger global company as well as representing a cool sequencing technology that has opened up unique doors for scientists in the research market, please reach out to Amanda Petersen at apetersen@symbioti.ca to learn more. Or, apply directly via our website below.